SHIPPING POLICY
ALL SALES ARE FINAL. NO RETURNS. NO EXCHANGES.
ADDITIONAL SHIPPING CHARGES MAY APPLY DEPENDING ON YOUR LOCATION. YOU WILL BE RESPONSIBLE FOR ALL TAXES APPLICABLE TO THE DELIVERY OF YOUR ORDER, INCLUDING SALES TAX, VALUE ADDED TAX, CUSTOM DUTIES AND EXCISE DUTIES. IF YOU REJECT A DELIVERY DUE TO CUSTOM FEES WE WILL NOT REFUND YOU THE SHIPPING COST.
SHIPPING COSTS FOR YOUR ORDER ARE NON-REFUNDABLE.
BEFORE PLACING YOUR ORDER, PLEASE CHECK THAT YOUR
SHIPPING ADDRESS IS CORRECT. THIS CANNOT BE AMENDED ONCE SHIPPED. YOU WILL NOT HAVE YOUR SHIPPING REFUNDED FOR INCORRECT ADDRESS.
ORDERS RETURNED DUE TO MISSED DELIVERY ATTEMPTS WILL NOT HAVE SHIPPING REFUNDED. YOU WILL BE RESPONSIBLE FOR PAYING RESHIPMENT COSTS.
IF YOU BELIEVE YOUR PARCEL IS LOST CONTACT KILVAYUK@GMAIL.COM. WE WILL WORK WITH THE COURIER TO CONDUCT AN INVESTIGATION.
ORDERS ARE SHIPPED FROM UNITED KINGDOM.
DENIM PIECES
DENIM COLOUR, DISTRESSING AND ARTWORK MAY VARY TO IMAGE AS JEANS ARE 1 OF 1.
ITEMS MAY VARY IN CONDITION DUE TO THE USE OF PRE-LOVED GARMENTS. ITEMS MAY BE MARKED, DISTRESSED OR SHOW SIGNS OF WEAR, THIS IS INTENTIONAL AND ADDS TO THE UNIQUE ARTISTIC QUALITY OF THE GARMENT.
SOME VARIETY IN GARMENT CONSTRUCTION AND QUALITY IS TO BE EXPECTED DUE TO HANDMADE PROCESSES, THIS DOES NOT CONSTITUTE A “DEFECT” OR “DAMAGED” ITEM
CARE INSTRUCTIONS
KILVAY GARMENTS GET BETTER WITH AGE AND WEAR.
AVOID BLEACH. AVOID ALCOHOL. AVOID EXCESSIVE WASHING.
MACHINE WASHABLE. TURN INSIDE OUT. WASH AT 30°C (86°F) OR COLD.
BEST TO HANG TO AIR DRY.
SIZE
ALL SALES ARE FINAL. WE CANNOT OFFER RETURNS OR EXCHANGES DUE TO INCORRECT SIZING.
OUR JEANS ARE MEASURED BY HAND. DUE TO THE USE OF PRELOVED JEANS SOME MAY FIT UP TO 1 INCH BIGGER. ORDER SIZE UP FOR LOOSE FIT.
JEANS DO NOT STRETCH SO PLEASE ORDER YOUR CORRECT SIZE.
PLEASE ENSURE YOU ORDER THE CORRECT SIZE AS WE ARE NOT RESPONSIBLE FOR SIZE AND FIT.
YOU CAN FIND YOUR CORRECT SIZE BY MEASURING A CLOTHING ITEM THAT FITS YOU. DO NOT USE OTHER BRANDS SIZE LABELS AS THEY MAY HAVE DIFFERENT TYPE OF SIZING. WHEN TAKING MEASUREMENTS PLEASE ENSURE YOU USE THE CORRECT UNIT OF MEASUREMENT. IF IN BETWEEN SIZES WE RECOMMEND YOU TO SIZE UP TO ENSURE SIZE IS NOT TOO SMALL.
'W' MEANS WAIST SIZE IN INCHES (TOTAL CIRCUMFERENCE OF WAIST)
'L' MEANS LEG LENGTH IN INCHES (INSEAM LENGTH)
SIZE CHARTS
GARMENTS SUCH AS TSHIRTS AND HOODIES WILL HAVE A SPECIFIC SIZE CHART PROVIDED. IT IS YOUR REPSONSIBILITY TO FIND THE CORRECT SIZE. PLEASE PAY ATTENTION TO UNIT OF MEASUREMENT.
BY PURCHASING YOU AGREE TO THE ABOVE POLICIES. KILVAYUK@GMAIL.COM